Privacy Policy

1. Information We Collect

We may collect and process the following categories of information:

• Account and contact details: name, username, email address, phone number, postal address, and other details you provide when you create or update an account.
• Transactional information: payment details (processed by our payment partners), order history, prize fulfillment data, and tax information as required by law.
• Usage information: interactions with the Services, preferences, settings, device identifiers, browser type, and operating system.
• Cookies and similar technologies:information collected via cookies, pixels, and local storage to provide essential functionality, analyze traffic, and personalize experiences. We honor browser consent preferences when required.
• User-generated content: information you submit when you participate in lotteries, promotions, surveys, support requests, or community features.

2. How We Use Your Information

We process personal information to operate, improve, and protect the Services. This includes:

• Creating and managing accounts, profiles, and user preferences.
• Facilitating participation in sweepstakes, lotteries, and promotional programs.
• Processing payments, prize distributions, and tax reporting obligations.
• Providing customer support and responding to inquiries.
• Monitoring and improving performance, security, and user experience.
• Sending service-related messages and, with consent, marketing communications.
• Complying with legal obligations, enforcing policies, and preventing fraud.

3. How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers and contractors that support business operations (e.g., payment processors, hosting providers, analytics partners) under binding confidentiality agreements.
• With regulators, law enforcement, or competent authorities when legally required or to protect the rights, property, or safety of users, partners, or the public.
• During a business transaction such as a merger, acquisition, or asset sale, provided that the recipients continue to protect your information in accordance with this policy.
• With others when you request or consent to sharing (for example, publishing a winner’s name if required by law or promotional rules).

4. Data Retention

We retain personal information for as long as necessary to deliver the Services, comply with applicable laws, resolve disputes, and enforce agreements. When no longer needed, we will securely delete or anonymize the data.

5. Your Choices and Rights

You may exercise the following rights, subject to legal limitations:

• Access, update, or delete certain personal information within your account settings.
• Opt out of marketing emails by using the unsubscribe link in the message. Transactional communications may still be sent.
• Manage cookie preferences through browser controls or in-product settings when available.
• Submit privacy requests or appeals by contacting us using the details in Section 11.

Depending on your jurisdiction, you may have additional rights such as requesting data portability, objecting to certain processing, or lodging a complaint with a supervisory authority.

6. Cookies and Tracking Technologies

We use essential cookies to operate secure sessions and optional analytics cookies to help us understand usage patterns. You can adjust cookie settings in your browser or through our consent tools. Rejecting optional cookies may limit certain features but will not affect core functionality.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no security controls are infallible, and we cannot guarantee absolute security.

8. Children’s Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that a minor has provided personal information, we will delete it and may suspend the associated account.

9. International Transfers

Your information may be stored and processed in countries other than your own. When we transfer personal information across borders, we rely on appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms.

10. Third-Party Links and Services

The Services may include links to third-party websites, apps, or integrations. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or by other reasonable means. Your continued use of the Services after an update constitutes acceptance of the revised policy.